Features
Everything an inbound voice agent needs.
Seven first-class features out of the box. No integrations, no add-ons. Each one grounded in the VerticalAI engine, tested on real Australian calls.
01 · Transfer
Call transfer
AI call transfer for your voice agent. When the conversation reaches the edge of what the agent can handle, it transfers the call to a real person with full context: who the caller is, what they asked, and where the conversation left off.
02 · Booking
Appointment booking
AI appointment booking on every call. The voice agent collects availability preferences, checks open slots via API, and books appointments within the same conversation. No separate link, no callback required.
03 · Knowledge
Knowledge base
Knowledge base lookup for your AI voice agent. Upload PDFs, paste URLs, or type text. The agent searches your knowledge base during calls and answers from your source material rather than making things up.
04 · IVR
IVR navigation
AI IVR navigation for your voice agent. When the agent needs to call another system with an IVR menu, it navigates programmatically: pressing digits, listening for prompts, and routing through automated systems.
05 · Branding
Branded caller ID
Branded caller ID for your AI voice agent. Callers see your company name instead of an unknown number, which lifts answer rates and builds trust from the first ring.
06 · Numbers
Phone numbers
Verified Australian phone numbers for your AI voice agent. Buy local numbers directly from the platform. Each one is verified for carrier compliance and ready to receive calls immediately.
07 · Analysis
Post-call analysis
Post-call analysis for your AI voice agent. Every call generates a full transcript with a per-turn latency breakdown and extracted variables, and the self-improving analyser reviews calls and suggests improvements.
Try every feature in under an hour
$20 free credits. No card required. Test on a real Australian number.