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Isometric wireframe illustration for AI receptionist

Use case

AI receptionist for inbound calls

An AI receptionist that answers every inbound call, greets the caller, routes them to the right person, captures new-enquiry leads, and answers common questions from your knowledge base. Built for Australian businesses, hosted in Australia.

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01 · Greeting

Professional greeting

Every caller gets a consistent, professional greeting. The agent identifies itself and asks how it can help.

Isometric wireframe icon for Professional greeting

02 · Routing

Smart routing

Route calls to the right person or department based on what the caller needs. No manual transfer trees.

Isometric wireframe icon for Smart routing

03 · Messages

Lead capture and messages

When the right person isn't available, the agent captures the caller's name, number, and reason for calling, then delivers it via email or Slack webhook. New-enquiry leads land in your inbox, not a voicemail.

Isometric wireframe icon for Lead capture and messages

Setup

How it works

  1. 01

    Configure your directory

    Set up departments and contacts. The agent knows who handles what.

  2. 02

    Add your FAQ

    Upload common questions to the knowledge base: business hours, location, services offered.

  3. 03

    Set transfer rules

    Define when to transfer, when to take a message, and when to answer directly from the knowledge base.

Pricing

What this costs

A$0.25/min, pay-as-you-go. No subscription, no seat fees. $20 in free credits to start.

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FAQ

Common questions

Yes. The agent speaks naturally to Australian callers, and every call is processed on infrastructure hosted in Australia. No call data leaves the country.

Yes. When a new caller enquires, the AI receptionist captures their name, number, and reason for calling, then sends a structured lead to your team via email or webhook.

Yes. Build branching logic that routes callers based on their need: sales, support, billing, or a specific person.

Other use cases

Keep exploring

  • Customer support
  • Lead qualification
  • After-hours answering
  • IT helpdesk
  • Appointment booking

Try it this week

$20 free credits. Test ai receptionist on your own questions before you publish.

Book a demo
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